Privacy Policy

Introduction

ROBAM UK is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or purchase our products, in accordance with the UK GDPR and Data Protection Act 2018.

Information We Collect

We may collect the following information:

• Name, billing and delivery address
• Email address and telephone number
  
• Payment details (processed securely by third‑party payment providers; we do not store card details)
  
• Order history and transaction information
  
• Technical data such as IP address, browser type, and site usage

How We Use Your Information

We use your personal data to:

• Process and fulfil orders
  
• Communicate with you about your purchases or enquiries
  
• Provide customer support
  
• Improve our website and services
  
• Comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal data based on:

• Performance of a contract (order fulfilment)
  
• Legal obligations
  
• Legitimate interests (such as improving our services)
  
• Your consent, where applicable

Sharing Your Information

We may share your information with trusted third parties, including:

• Payment processors
  
• Delivery and logistics providers
  
• IT and website service providers

These parties are required to handle your data securely and lawfully.
We do not sell your personal data to third parties.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

Your Rights

You have the right to:

• Access your personal data
  
• Request correction of inaccurate data
  
• Request deletion of your data
  
• Object to or restrict processing
  
• Request data portability
  
• Withdraw consent at any time (where applicable)

To exercise these rights, contact us at info@robamuk.com.

Cookies

Our website uses cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:
Email: info@robamuk.com
Address: 22–26 Kay Street, Manchester, M11 2DU